Guaranteed fresh delivery anywhere in Quebec thanks to our boxes specially designed to keep food fresh. Have your box delivered to your home or office, as you like!
The Customer may not in any way cancel or request reimbursement of orders placed due to the nature of the products (perishable foodstuffs), and the order production and delivery times. By accepting the Agreement, the Customer understands and accepts the final and definitive value of the products ordered and waives the right to request a cancellation or refund, unless the product received does not meet the quality standards that the Customer is entitled to expect, despite adherence to the standard delivery procedures.
Procedure for quality issues:
The Customer shall keep the item in the condition in which it was delivered, along with its packaging, take a photo and then contact the Company. The Company will determine whether the product is eligible for exchange or refund and will make arrangements with the Customer for delivery of an equivalent product, if applicable. The Company will provide instructions on what to do with the product to be returned, if applicable, which will then be subject to quality control. The Company reserves the right to refuse to exchange any product if it has reasonable grounds to believe that the Customer is responsible for the conditions leading to the request for exchange.
BY MAKING PURCHASES FROM THE PLATFORM, YOU DECLARE THAT YOU HAVE READ AND ACCEPT THIS AGREEMENT.